Last Modified: November 4, 2018
Cravinga is a fast and exciting way to discover local food wherever you are. You can search for dishes based on your specifications, show off your own pictures, and let others know how that food tasted.
Due to the nature of our services, you will of course be sharing some information with Cravinga. But fear not! Cravinga knows that you value your privacy and therefore we do too. Our Privacy Policy will let you know about the information we collect and how it is used so that you can feel confident when using our service. If you have questions after reading through this, simply let our support know.
Visit Support page.
Your (“you,” “your”) privacy is important to us at Cravinga, Inc. (“we,” “us,” “our,” or “Cravinga”), and we want to be as transparent about the kinds of information we collect, who we will and will not share this information with, what choices you have, what we’re doing to protect your information and what you can do, when and why we update this policy.
By visiting, accessing, or using the Cravinga website (cravinga.com), mobile applications, API, and all associated services, features, and content, you acknowledge that:
- You have read and accept the policies described in this Privacy Policy
- You have read and agree to be bound by our Terms of Service
- You are over 13 years of age. (This service is not targeted towards children under the age of 13, nor do we knowingly collect information about children under the age of 13. If you become aware that a child under the age of 13 has provided us with personal information, please let us know at support@cravinga.com and we will do our best to verify and terminate the account
What we collect
- Information automatically obtained when using our services.
- Information you choose to give us.
- Information we get from third parties.
Here’s a little more detail on each of these categories.
Information We Get Automatically When You Use Our Services
We collect information about which of those services you’ve used and how you’ve used them while you use Cravinga in order to make our service more enjoyable for you. We might know, for instance, that you left negative comments or reviews on a certain dish and make it aware to the restaurant (keeping your name private from the restaurant) that they should improve those dishes in order to better serve their customers. Here’s a more detailed explanation of the types of information we collect when you use our services:
- Usage Information. We collect information about your activity through our services. For example, we may collect information about:. We collect information about your activity through our services. For example, we may collect information about:
- how you interact with the services, such as which keywords you search and photos you like most often.
- how you rate and comment on dishes, such as the time, date, and frequency.
- Crashes and Error Reports. If you encounter a crash or error while using our service, we may generate a crash report that includes technical, usage, and, if you are logged in, your account information so that we can diagnose and potentially prevent the problem in the future.
- Content Information. We collect the content you provide and information about that content, such as the time, tags related to the dish, and the metadata that is provided with the content.
- Device Information.
- We collect device-specific information, such as the hardware model, operating system version, unique device identifiers, browser type, language, wireless network, and mobile network information (including the mobile phone number).
- We also collect device information that will help us diagnose and troubleshoot problems in the (hopefully rare) event you experience any crash or other problem while using our services.
- Information Collected by Cookies and Similar Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique device identifiers, to collect information about your activity, browser, IP, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners, such as commerce features. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services. To learn more about how third parties use these technologies on our services, be sure to read the Analytics and Advertising Services Provided by Others section of our privacy policy.
- Log Information. We collect log file information when you use our services. That information includes, among other things:
- details about how you’ve used our services
- device information, such as your language
- access times
- pages viewed
- IP address
- pages you visited before navigating to our services
- cookies that may uniquely identify your device or browser
Information You Choose to Give Us
When you interact with our services, we collect the information that you choose to share with us. For example, most of our services require you to set up a basic Cravinga account, so we need to collect a few important details about you: a unique username you’d like to go by, a password, an email address, a phone number, and your date of birth. To make it easier for others to find you, we may also ask you to provide us with some additional information that will be publicly visible on our services, such as profile pictures, a name, or other useful identifying information. Other services, such as those that allow you to deliver food, may also require you to enter into payment plans to us through PayPal or Stripe. We do not directly collect or store any payment information at this time. These Terms of Service do not cover third parties’ handling of personal information, so if you use these third party services, be sure to review their terms of service and privacy policies. Many of our services require us to collect images and other information from your device’s camera and photos. We’ll never access the camera or photos unless you give us your consent to do so. In order to discover local dishes, you can opt into sharing your mobile device’s location by accepting the appropriate permission or prompt. In order to find friends who have registered for Cravinga, you can optionally upload contact information from your mobile device by using this feature through our app (if provided) and accepting the appropriate request for permission or prompt. We do not store this information, and never associate it with your account or other personal information. And, of course, when you contact Cravinga support or communicate with us in any other way, we’ll collect whatever information you volunteer.
Information We Collect from Third Parties
We may collect information that other users provide about you when they use our services. For example, if another user allows us to collect information from their device phonebook—and you’re one of that user’s contacts—we may combine the information we collect from that user’s phonebook with other information we have collected about you. We may also obtain information from other third-party sources and combine that with the information we collect through our services.
Through these TOS and our
Community Guidelines, we make clear that we do not want the Services put to bad uses. But because we do not review all content, we cannot guarantee that content on the Services will always conform to our TOS or Guidelines.
How We Use Information
What do we do with the information we collect? The short answer is: Create an even better Cravinga! But we do a lot more as well, such as:
- develop, improve, deliver, maintain, and protect our products and services
- communicate with you
- monitor and analyze trends and usage
- personalize the services by, among other things, suggesting friends or profile information or providing advertisements, content, or features that match user profiles, interests, or previous activities
- enhance the safety and security of our services
- verify your identity and prevent fraud or other unauthorized or illegal activity
- use information we’ve collected from cookies and other technology to enhance the services and your experience with them
We may also store some information locally on your device. For example, we may store information as local cache so that you can open the app and view content faster.
Although we welcome Cravinga users from all over the world, keep in mind that no matter where you live or where you happen to use our services, you consent to us processing and transferring information in and to the United States and other countries whose data-protection and privacy laws may offer fewer protections than those in your home country.
How We Share Information
We may share information about you in the following ways:
- With other Cravinga users. We may share the following information about you with other Cravinga users:
- public information, such as your username, name, and profile pictures;
- any additional information you have consented to be shared. For example, when you let us access your device phonebook, we may share information about you with other users who have your phone number in their device phonebook; and
- content you post or send will be shared with other Cravinga users and potentially the public at large; how widely your content is shared depends on your personal settings and the type of service you are using.
- With our affiliates. We may share information with entities within the Cravinga organization or companies.
- With third parties. We may share your information with the following third parties:
- With service providers, sellers, and partners. We may share information about you with service providers who perform services on our behalf, sellers that provide goods through our services, and business partners that provide services and functionality.
- With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
- comply with any valid legal process, government request, or applicable law, rule, or regulation;
- investigate, remedy, or enforce potential Terms of Service violations;
- protect the rights, property, and safety of us, our users, or others; or
- detect and resolve any fraud or security concerns.
- With third parties as part of a merger or acquisition. If Cravinga gets involved in a merger, asset sale, financing, or acquisition of some portion of our business to another company, we may share your information with that company before and after the transaction closes.
- In the aggregate. We may also share with third parties, such as advertisers, aggregated or de-identified information that cannot reasonably be used to identify you.
Information You Choose to Share with Third Parties
The services may also contain third-party links, include third-party integrations or be a co-branded or third-party-branded service that’s being provided jointly with or by another company. By going to those links, using the third-party integration, or using a co-branded or third-party-branded service, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties you interact with through our services.
Shared Pictures
Cravinga allows you to discover what you’re craving through mouthwatering images of food. By uploading your pictures to Cravinga, you are aware that your pictures will be viewed by others you may not know personally. By uploading your pictures to Cravinga, you are giving Cravinga the permission to show your photos to other Cravinga users.
Choice and Control over Your Information
We want you to be in control of your information, so we let you update or correct most of your basic Cravinga account information by editing your account settings within the app. Occasionally we may ask you to verify your identity or provide additional information before we let you update your information. And if you later change your mind about our ongoing ability to collect information from certain sources that you have already consented to, such as your phonebook, camera, photos, or location services, you can simply revoke your consent by changing the settings on your device if your device offers those options. Of course, if you do that, certain services may lose full functionality. And while we hope you’ll remain a lifelong Cravinga user, if for some reason you ever want to delete your account, just go
here.
Email Usage
If you choose to provide your email address to Cravinga by creating an optional account or otherwise choosing to provide it to us, we will use it only to send communications directly from or related to the service, such as:
- Occasional announcements about product updates or improvements
- Notifications when others interact with you or your public content on Cravinga
- Recommended content from Cravinga that we think might be interesting to you
- Food-related offers, rewards or recommendations from Cravinga
- Contest-related communications if you participate in a contest or promotion hosted by Cravinga or by a third party using the Cravinga platform to host a contest or promotion
- Notices when we make material changes to our Privacy Policy or Terms of Service
You can opt out of any automated notifications or communications sent by the service by following the instructions included with each email, however Cravinga employees, contractors, or agents may still need to contact you personally, for example, if you are in violation of our Terms of Service.
Analytics and Advertising Services Provided by Others
We may let other companies use cookies, web beacons, and other tracking technologies on the services. These companies may collect information about how you use the services and other websites and online services over time and across different services. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.
Additionally, some companies may use the information they collect on our services to deliver targeted advertisements on behalf of us or other companies, including on third-party websites and apps. Cravinga does not currently respond to do-not-track signals that may be sent from your device. If we do so in the future, we will provide information about that practice in an updated version of this privacy policy. For more information about interest-based ads, including how to opt out of having your web-browsing information used for behavioral-advertising purposes, please visit
www.aboutads.info/choices.
Children
We don’t direct our Services to anyone under 13. And that’s why we do not knowingly collect personal information from anyone under 13.
Storing and Protecting Information
Personal Information is transmitted to and stored by Cravinga using industry-standard methods for each type of information. Our databases and servers are protected from unauthorized access using modern security and authentication methods such as passwords and access keys.
No method of transmitting or storing data can be guaranteed to be 100% secure, however. While we endeavor to protect your personal information, we cannot guarantee that it will not be viewed, tampered with or intercepted by an unauthorized third party. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of your personal information.
We will notify you by email if we have reason to believe that your personal information has been compromised due to a security breach or used in an unauthorized manner, but by using this service, you agree to release us from any and all claims arising out of unauthorized use of your information.
Per our Terms of Service, you are ultimately the one responsible for ensuring the safety of your Personal Information by taking measures including, but not limited to:
- Keeping your email address and password safe
- Creating strong passwords and using them wisely (e.g.. don’t use the same password for Cravinga and your bank, for example)
- Making sure that any internet connection you’re using to access the service is secure and trusted
- Only uploading photos and other public information if you are comfortable with it being public
- Being careful about what information you provide to third parties
- Being aware of whether you are using the Cravinga service or have navigated to a third party service (e.g., by referencing your browser’s location bar)
Revisions to the Privacy Policy
We may change this privacy policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the privacy policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).